The ABA clinic
operating system
the industry forgot to build.

A living platform that replaces spreadsheets, disconnected apps, and 2009-era software with a real-time command center for ABA therapy clinics.

Confidential · May 2026 · Seed Round

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The problem

ABA clinics run on
spreadsheets and duct tape.

The $25–35 billion ABA therapy industry is powered by fragmented, legacy software built for data entry — not clinical operations. Clinics cobble together 3–5 disconnected tools for scheduling, billing, notes, and data collection.

📊

Fragmented tech stacks

Most clinics use separate systems for data collection, practice management, billing, and scheduling. None talk to each other. Staff re-enter data constantly.

💸

Revenue leaks everywhere

Unbilled sessions, expired authorizations, and denied claims go unnoticed for weeks. The average clinic loses 8–12% of potential revenue to operational blind spots.

🚪

100%+ RBT annual turnover

Frontline therapists quit — not because of the work, but because the administrative burden is crushing. Paperwork follows them home every night.

Reactive, not proactive

Existing platforms don't surface problems. Owners discover expired auths, missed co-signs, and denied claims days or weeks after the damage is done.

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Market opportunity

A $25–35B market
growing 10–13% annually.

Autism prevalence is accelerating. Insurance mandates are universal. The workforce is scaling. The only thing that hasn't kept up is the software.

1 in 31
Children identified with ASD
CDC ADDM Network, 2022 data
50
States with insurance mandates
Commercial + Medicaid coverage
$8.3B
Global ABA market (2026)
Mordor Intelligence
10–13%
Annual U.S. market growth
L.E.K. Consulting, June 2025
Autism prevalence trajectory (CDC)
20001 in 150
20061 in 110
20101 in 68
20161 in 54
20181 in 44
20201 in 36
20221 in 31
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Why now

Four forces colliding
at exactly the right time.

📈

Prevalence is accelerating

1 in 31 children (up from 1 in 150 in 2000). Better screening + expanded diagnostic criteria = structurally growing demand for decades.

3.2%
🏛️

Universal coverage is here

All 50 states now mandate ABA insurance coverage. Commercial rates exceed Medicaid by 15–25%. The payment infrastructure is in place.

50/50
👩‍⚕️

Workforce is scaling

BCBAs up 3x and RBTs up 5x since 2018. Supply is growing but outpaced by demand — creating operational complexity that legacy tools can't handle.

5x
💻

Software is still stuck in 2014

Every competitor was built as an EHR or data collection tool, then bolted on features. No one built a true operational platform from scratch. Until now.

0
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Our solution

Cue is the operating system
for modern ABA clinics.

Not an EHR with features bolted on. A living platform that behaves like your office manager — proactive, visual, and always keeping score.

Action Queue

Every actionable item from every system — billing, scheduling, EHR, Slack, email — ranked by priority in one live feed.

📋

Daily Briefing

Every morning: what happened overnight, what's at risk, what needs your decision. 30 seconds of reading replaces an hour of digging.

💰

Integrated Billing

EDI connections to major payers. Claims, denials, appeals — tracked in real time. No separate billing portal.

📊

Auth Health Scores

Utilization, expiration, reauth status — monitored live. Alerts fire before problems become crises.

📱

Mobile Data Collection

Offline-first, thumb-native session recording. Auto-generated notes. Built for therapists in the field, not at a desk.

🔗

Universal Integrations

Email, Slack, Teams, Google Chat — any communication tool flows into the Today widget as actionable tasks.

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Competitive advantage

They built apps.
We built a living platform.

DimensionLegacy ABA SoftwareCue Platform
ArchitectureEHR with bolted-on modulesOperational platform, designed as one system
DashboardStatic report pagesReal-time command center with prioritized queue
BillingSeparate system or add-onIntegrated EDI with live claim tracking
ProactivityYou discover problemsProblems are surfaced and ranked for you
IntegrationsAPI connections between toolsEmail + chat flow into unified action queue
MobileResponsive web or basic appOffline-first, thumb-native data collection
DesignFunctional but datedFlow Design System — built to reduce cognitive load
OnboardingWeeks of trainingIntuitive from the first click
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The design moat

"When the software is ugly, people avoid it.
When people avoid it, data goes missing.
When data goes missing, kiddos fall through the cracks."

Cue is built with the Flow Design System — a design language that treats clinical software
with the same care Apple brings to consumer products. Design isn't vanity. It's clinical integrity.

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Competitive landscape

A fragmented market
with no clear winner.

The top 9 ABA providers control only 27% of revenue. The software market mirrors this fragmentation — lots of tools, no platform.

PlatformFocusPricingRatingWeakness Cue Exploits
CentralReachEnterprise EHRCustom quote (+7%/yr)4.3/5Complex, slow, legacy UI
RethinkBHMulti-discipline PMFrom $20/user/mo4.1/5Functional but not proactive
MotivityClinical data$24–48/learner/mo4.6/5Data-only, no ops platform
AlohaABAPM for small clinics$29.99/staff/mo4.3/5Requires partner for clinical
Catalyst/EnsoraData collection~$15–25/client4.0/5Data only, no billing/ops

Every competitor is either a data collection tool or an EHR that added features.
No one built a true operational platform from the ground up.

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Business model

SaaS + usage.
Predictable and scalable.

Core Platform Subscription

Per-clinic monthly fee covering dashboard, scheduling, staff management, authorizations, reporting, and the widget system. Tiered by clinic size.

Billing & Claims Module

Integrated EDI, claim tracking, denial management. Priced per-claim or flat add-on — replaces external billing systems.

Integrations & Connectors

Email, Slack, Teams, payer EDI feeds. Included in higher tiers, available as add-ons for base plans.

Unit Economics Target
ACV per clinic$6,000–$18,000
CAC payback< 12 months
Target gross margin75–80%
Logo retention target95%+
Net revenue retention110%+
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Go-to-market

Land with owners.
Expand through every role.

Clinic owners feel the pain most acutely. They're the buyer. Once the platform is live, BCBAs, RBTs, and billers all become daily active users — creating deep organizational lock-in.

Phase 1: Owner-Led Sales

Direct outreach to clinic owners (5–50 staff). The dashboard and daily briefing sell themselves in a 15-minute demo. Product-led growth with a white-glove onboarding.

Phase 2: Expand Inside the Clinic

Once the owner is on, BCBAs use the co-sign queue, RBTs use mobile data collection, billers use claims tracking. Every role depends on Cue daily.

Target Market
ABA clinics in U.S.~15,000+
Sweet spot (staff)5–50 employees
Addressable SaaS TAM$1.5–2B
Initial geo focusFL, TX, CA, NY
Expansion Vectors

Multi-site chains → School districts → Payer partnerships → International (UK, Australia NDIS)

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Roadmap

From first clinics
to industry standard.

Now — Q3 2026

Foundation

Core platform live. Dashboard, scheduling, staff, authorizations, billing, widget system, mobile data collection. First 10 paying clinics. Product-market fit validation.

Q4 2026 — Q2 2027

Scale

50+ clinics. Integration marketplace (payer EDI, clearinghouses). Advanced analytics and reporting. BCBA supervision tracking automation. Referral-driven growth engine.

Q3 2027 — Q4 2027

Expand

200+ clinics. Multi-site management. School district partnerships. AI-powered scheduling optimization. Outcomes-linked authorization workflows with payer pilots.

2028

Dominate

500+ clinics. Series A. National presence in top 10 ABA states. Payer-facing analytics dashboard. Begin international expansion (UK, Australia). Become the standard.

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Early traction

Built by a clinic owner
who lived the pain.

Cue isn't built by outsiders guessing at clinical workflows. It's built by a clinic owner who spent years fighting the exact tools everyone else sells.

Founder-Market Fit

Operating an ABA clinic (Stride Behavioral), building Cue to solve real problems encountered every day. Every feature is born from operational pain.

Flow Design System

A proprietary design language built from the ground up for clinical operations. Not a template — a full system with principles, components, and an aesthetic that competitors can't replicate overnight.

Full

Platform Built

Dashboard, kiddos, scheduling, staff, authorizations, billing, payroll, reports, integrations, mobile data collection — all live.

Live

Widget System

Apple-inspired widget grid with drag-and-drop, auto-fill, page-specific assignments, and 16+ operational widgets.

Ready

Today Widget

Universal email + chat integration that transforms messages into actionable clinic tasks. Gmail, Outlook, IMAP, Slack, Teams, Google Chat.

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The ask

Seed round to fuel
the first 50 clinics.

$2.5M
Seed Round — 18-month runway to product-market fit and Series A readiness
40%
Engineering & Product — Hire 4 engineers. Build integration marketplace, advanced analytics, AI scheduling.
35%
Go-to-Market — Sales team (2), customer success (2), onboarding infrastructure. Target 50 clinics by Q2 2027.
25%
Operations & Infrastructure — HIPAA compliance, SOC 2 certification, cloud scaling, legal.
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The ABA industry's first
living platform.

$25–35B market. 10–13% growth. Zero modern platforms.
We're building the one they'll all switch to.

Fran C. · Founder & CEO
fran@usecue.com

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